The Team
Get Online Team is started off by a group
of
Singapore
-
based
team dedicated to put ‘life’ into your websites.
"Every website should have online support manned by real people."
Just as Bill Gates wanted every home to have a pc
, we hope every website will have online customer support too.
This is why we priced our service in such a way that most websites can afford to offer customer service on the spot. You might have spent $85 on a meal in a fancy restaurant. That is $85 spent within an hour or so.
At Get online team, with the same $85, you can get a team of 4 people working on your website 24 hours a day, 7 days a week, for a month, even on holidays.
"Offering online help to potential buyers on your website is very important just as you wouldn't open a retail store without hiring any sales people to run the store. "
We take your business seriously. We make sure all our operators' responses are polite and courteous. We backed that assurance by having supervisors and managers to monitor all chats real-time. If we see any operator is having problem in communicating, their supervisor will coach or take over the chat immediately. With this quality assurance, we take pride in operating our business as transparent as it can be. By hiring our team, we suspect you might know more about us compared to hiring your own team from scratch.
We build our system to be as transparent as possible. Our system will send all chat transcripts to you automatically and immediately after a chat. No one in the company can alter the transcript so you know everything. This means that if we are not good, you will know instantly because you will receive a real copy telling you exactly what’s happening.
We select our team vigorously.
We look out for people with integrity and passion in helping people. We also select team members of varied skills so the technical people can assist the sales people, leaving the sales people to concentrate on making more sales for your company.
Providing online support is our core business. We do nothing else. We just want to work for you and through good support, increase your company's turnover. We are fanatic in providing good support, not only to your customers but also to your company too.
You will have access to any managers on shift. Our business never sleeps so you can be assured to get in touch with someone, anytime in the day, even on holidays. If you are still not convinced, please give us an opportunity to be of service. Try out our 7 day free-trial to see if we are the right fit.
|
